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Never Split The Difference by Chris Voss

“FBI negotiator's playbook: empathize, strategize, and never compromise success.”

"Never Split the Difference" is a fascinating book that redefines the conventional wisdom surrounding the art of negotiation. Written by Chris Voss, a former FBI hostage negotiator, the book offers a unique perspective on negotiations based on his experiences in high-stakes, life-or-death situations.

Voss shares a plethora of practical and effective techniques, including the "Accusation Audit," "Tactical Empathy," and "The 7-38-55 Rule," which can be applied not only to high-stakes negotiations but also to everyday life situations. These techniques are derived from a combination of behavioral psychology and street-smart strategies that Voss has honed during his career.

One of the book's key takeaways is the idea that "no deal is better than a bad deal." Voss challenges the notion that splitting the difference is an acceptable compromise. Instead, he advocates for seeking the best possible outcome and not settling for less. This mindset is a game-changer for anyone looking to improve their negotiation skills.

"Never Split the Difference" is a must-read for anyone looking to sharpen their negotiation skills or gain a deeper understanding of human behavior. Chris Voss's unique perspective, engaging storytelling, and practical techniques make this book an invaluable resource that can be applied to a wide range of situations, from business negotiations to interpersonal relationships. While the structure of the book could be improved, its content more than compensates for this minor shortcoming.